Terms & Conditions

These Terms and Conditions govern the use of l98's online gaming and sports betting platform, accessible at l98.asia. They form a legally binding agreement between l98 ("the Company") and each registered user ("the Player"). By creating an account, depositing funds, or participating in any game or betting market offered on this platform, you confirm that you have read, understood, and unconditionally accepted these Terms.

l98 reserves the right to amend, update, or replace any section of these Terms at any time without prior individual notice. It is the Player's responsibility to check this page regularly. Continued use of the platform after any modification constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must immediately cease using the platform and contact support to close your account.

1. Definitions

Throughout these Terms and Conditions, the following words carry the meanings defined here. "Platform" means the l98 website, mobile site, and any associated applications operated by the Company. "Account" means the personal registered account held by a Player on the Platform. "Bonus" refers to any promotional credit, free spin, or reward issued by l98 to a Player, subject to wagering requirements. "Wagering Requirement" means the number of times a bonus amount must be turned over in qualifying bets before withdrawal is permitted. "Wallet" means the Player's in-platform balance, comprising deposited funds and any active bonus balance held separately.

"Force Majeure Event" means any event beyond the Company's reasonable control, including but not limited to acts of God, governmental actions, internet or telecommunications infrastructure failure, cyber-attack, or civil unrest. In the event of a Force Majeure Event, l98 shall not be liable for any resulting failure to perform its obligations under these Terms.

2. Eligibility and Account Registration

To register and maintain an account on l98, you must satisfy all of the following eligibility conditions at the time of registration and continuously thereafter:

• You are at least 21 years of age. l98 operates a strict 21+ policy. Any Player found to be under 21 years of age will have their account immediately suspended and all funds held pending review.
• You are a natural person acting on your own behalf and not on behalf of any third party, business entity, or syndicate.
• All registration information you provide — including your full name, date of birth, mobile number, and payment method details — is truthful, complete, and accurate. Providing false details may result in immediate account closure and forfeiture of all balances.
• You hold only one active account on the Platform. Opening duplicate or multiple accounts — whether under the same name, different names, or shared payment instruments — is strictly prohibited and may result in all associated accounts being permanently closed.

3. Deposits, Withdrawals, and Payment Processing

l98 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, subject to the minimum and maximum limits displayed in your account wallet at the time of the transaction. All amounts are processed in Bangladeshi Taka (BDT). The Company does not accept deposits in foreign currencies; any currency conversion is the Player's sole responsibility and cost.

Deposit Rules

Deposits are credited to your wallet upon successful confirmation from the payment provider. l98 accepts no liability for delays caused by third-party payment processors, network congestion, or mobile banking system downtime. If a deposit is not reflected in your wallet within 30 minutes of a successful payment confirmation, you should contact our support team at [email protected] with your payment reference. Do not initiate a duplicate deposit before receiving confirmation.

Withdrawal Rules

Withdrawal requests are processed within 24 hours of submission, subject to successful identity verification (KYC) and satisfaction of any applicable wagering requirement on active bonuses. Withdrawals are returned to the same payment method used for the original deposit wherever technically possible. l98 reserves the right to request additional identity documents before approving a withdrawal. Funds that cannot be verified as legitimately won may be withheld pending investigation.

Fraud and Chargebacks

Any attempt to initiate a chargeback, payment reversal, or dispute with your payment provider in relation to a deposit made to l98 is considered a material breach of these Terms. l98 reserves the right to suspend the associated account immediately upon receiving notice of such a dispute, to withhold pending withdrawal requests, and to recover any funds already disbursed by all available means. Players who engage in fraudulent payment activity will be permanently banned from the Platform.

4. Bonuses and Promotions

All bonuses and promotions offered by l98 are subject to specific terms and wagering requirements communicated at the time of the offer. General bonus rules that apply across all promotions are set out below:

• A bonus balance is credited separately from your real-money wallet balance and is subject to wagering requirements before any portion of the bonus or associated winnings may be withdrawn.
• Bonuses are personal to the individual account holder and may not be transferred, sold, or assigned to another player. Sharing bonuses or coordinating betting strategies to exploit promotions across multiple accounts is strictly prohibited.
• l98 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a bonus has already been partially wagered, the Company shall determine in its reasonable discretion what, if any, adjustment is made to the Player's balance.
• Where l98 believes a Player is abusing a promotion — including but not limited to low-risk betting patterns designed to meet wagering requirements without genuine risk — the Company reserves the right to void the bonus, recalculate the balance, and restrict future promotional eligibility.

5. Responsible Gaming and Self-Exclusion

l98 is committed to promoting responsible gaming across all player activities on the Platform. The Company provides tools to help Players maintain control of their gaming activity, including deposit limits, wagering limits, session time limits, and self-exclusion options. These tools are accessible via your account settings or by contacting our support team directly.

If a Player requests self-exclusion, l98 will action that request within 24 hours. During any active self-exclusion period, the Player's account will be locked against deposits, withdrawals, and gameplay. l98 will make reasonable efforts not to send marketing communications to self-excluded Players. Players who believe gambling is negatively affecting their wellbeing are strongly encouraged to use these tools and seek independent support from qualified counselling services.

• Gambling is entertainment. Never chase losses or bet money you cannot afford to lose.
• l98 strictly enforces the 21+ age requirement. Minors must not use this Platform under any circumstances.
• For more information, visit our dedicated Responsible Gaming page where full guidance, tool activation instructions, and support contacts are provided.

6. Intellectual Property

All content published on the l98 Platform — including but not limited to logos, trademarks, trade names, software, graphics, text, images, video content, and the Platform's design and architecture — is the exclusive property of l98 or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, copied, distributed, modified, or exploited for commercial purposes without the prior written consent of l98.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal recreational gaming purposes. This licence does not extend to data mining, scraping, use of automated systems, or any activity that places an unreasonable load on the Platform's infrastructure.

7. Prohibited Conduct

Players must not engage in any conduct that is harmful to the integrity of the Platform, other players, or the Company. The following actions are explicitly prohibited and will result in immediate account suspension and potential legal action:

• Using bots, scripts, automated software, or any artificial intelligence tool to gain an unfair advantage in any game or betting market.
• Collusion with other players, bookmakers, or third parties to manipulate the outcome of any event or game offered on the Platform.
• Using the Platform to launder money or finance any illegal activity. l98 complies with applicable anti-money laundering (AML) regulations and will report suspicious transactions to relevant authorities.

8. Limitation of Liability

To the fullest extent permitted by applicable law, l98 shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Platform, including but not limited to loss of winnings, loss of data, loss of profits, or loss of goodwill — even if l98 has been advised of the possibility of such damages. The Company's total aggregate liability to any Player in respect of any claim shall not exceed the total amount deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.

l98 does not guarantee uninterrupted, error-free access to the Platform. Scheduled and emergency maintenance windows may temporarily restrict access. The Company will endeavour to provide advance notice of scheduled downtime via the Platform homepage or support channels, but is not obligated to do so in emergency situations.

9. Privacy and Data Protection

l98 collects, processes, and stores Player personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also consent to the data practices described in the Privacy Policy. l98 uses industry-standard SSL encryption and secure server infrastructure to protect Player data from unauthorised access. Players have the right to request access to, correction of, or deletion of their personal data by contacting [email protected].

10. Account Suspension and Termination

l98 reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion if it has reasonable grounds to believe that the Player has breached any provision of these Terms, engaged in fraudulent activity, or poses a reputational or regulatory risk to the Company. In cases of suspected fraud or money laundering, l98 may freeze the account immediately and retain all funds pending the outcome of an investigation.

A Player may voluntarily close their account at any time by contacting [email protected]. Upon voluntary closure, any remaining real-money balance will be refunded to the Player's registered payment method within 5 business days, provided all KYC requirements have been met and no active investigation is underway. Bonus balances and associated winnings that have not yet met wagering requirements will be forfeited upon account closure.

11. Governing Law and Disputes

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of l98. In the event of a dispute, Players are encouraged to contact our support team in the first instance via [email protected]. l98 will endeavour to resolve all Player complaints within 14 business days of receipt. Where a dispute cannot be resolved through direct negotiation, the matter may be escalated to an independent dispute resolution process as determined by l98 at that time.

12. Amendments to These Terms

l98 may revise these Terms and Conditions at any time. The date of the most recent revision is displayed at the top of this page. Where a revision is material — meaning it materially affects Players' rights or obligations — l98 will make reasonable efforts to notify registered Players via their registered email address or a prominent notice on the Platform. Your continued use of the Platform following any such notification constitutes your acceptance of the updated Terms.

13. Contact and Support

If you have any questions about these Terms and Conditions, wish to raise a complaint, or need assistance with your account, please contact our support team. Our support staff are available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6). You can reach us by email at [email protected]. Please include your registered username and a clear description of your query to help us respond as quickly as possible. l98 is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.